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TERMS & CONDITIONS

Last updated: 20 April 2026

1. General Terms of Use

Welcome to Deadbeat Drip. By accessing or using our website at https://www.deadbeatdrip.co.uk (the “Site”), you agree to be bound by these Terms & Conditions (“Terms”). If you don’t agree, please don’t use the Site.

We reserve the right to update these Terms at any time. Continued use of the Site after changes constitutes acceptance. We’ll update the “last updated” date at the top when we make changes.

You must be at least 18 years old (or have parental/guardian consent) to place an order.

2. AI-Generated Content

Our products feature designs generated by artificial intelligence based on text prompts you provide. Here’s what you need to know:

  • No guaranteed results. AI generation is inherently unpredictable. We cannot guarantee that the output will exactly match your expectations or intent.
  • Non-exclusive designs. AI models may produce similar outputs for similar prompts. Your design is not guaranteed to be unique, and we do not grant exclusive rights to any generated image.
  • Content moderation. We reserve the right to refuse or remove any design that is offensive, hateful, infringing, or otherwise objectionable at our sole discretion.
  • No harmful content.You agree not to use our service to generate content that is illegal, promotes violence or hatred, infringes on others’ rights, or is otherwise harmful.

3. Orders & Payment

All payments are processed securely via Stripe. We accept major credit/debit cards and other payment methods supported by Stripe.

  • Prices are displayed in GBP. VAT is included where applicable and will be shown at checkout.
  • All items are made to order. Once your order is submitted for production, we cannot cancel or modify it. There is a very short window after placing your order during which cancellation may be possible — contact us immediately if needed.
  • An order confirmation email will be sent to the address associated with your account. This confirmation constitutes acceptance of your order.
  • We reserve the right to refuse any order if there are issues with payment, stock, or if the design violates our content policies.

4. Shipping & Delivery

Orders are fulfilled and shipped by our third-party print partner. Products are printed locally where possible to reduce shipping times and environmental impact.

  • Delivery times shown at checkout are estimates only and are not guaranteed. Typical delivery is 5–12 business days depending on your location.
  • We ship internationally to most countries.
  • Shipping costs are calculated at checkout based on your delivery address and the items in your order.
  • Once your order ships, you’ll receive tracking information via email. Any delays caused by customs, local postal services, or events outside our control are not our responsibility.
  • Risk of loss passes to you upon delivery to the carrier. If a parcel is lost in transit, contact us and we’ll work with our fulfilment partner to resolve it.

5. Returns & Refunds

Because our products are custom-made to your specification, the standard 14-day cooling-off period under the Consumer Contracts Regulations 2013 does not apply to made-to-order items. However:

  • Defective or damaged items:If your item arrives damaged, or there’s a print defect (wrong design, smudged print, etc.), contact us within 14 days of delivery with photos. We’ll send a replacement or issue a refund at our discretion.
  • Wrong item:If you receive the wrong product, let us know and we’ll sort it out promptly.
  • Change of mind:We’re unable to accept returns for made-to-order items simply because you changed your mind or don’t like how the AI design turned out. Please review your design carefully before ordering.
  • Your statutory rights under UK consumer law are not affected by these Terms.

6. Intellectual Property

The legal status of AI-generated images is evolving. Here’s our position:

  • Your prompts: You own the creative idea behind your prompt. However, a text prompt alone may not constitute a copyrightable work.
  • AI-generated output: Under current UK law, copyright in computer-generated works may vest in the person who made the arrangements for its creation. The legal position is not fully settled, and we make no guarantees about the copyright status of generated designs.
  • Our rights: By using our service, you grant us a non-exclusive, royalty-free licence to display, showcase, and use your generated designs for marketing, portfolio, and promotional purposes (e.g., on our website, social media, or in advertising).
  • Site content: All other content on the Site (logos, branding, copy, UI) is owned by us or our licensors and may not be reproduced without permission.

7. User Accounts & Data

You can sign in using your Microsoft account. By logging in, you agree that:

  • We store basic profile information (name, email) associated with your Microsoft account for order management and communication purposes.
  • We use cookies and session data to keep you logged in and to provide a smooth browsing experience. Essential cookies are required for the Site to function.
  • We use Google reCAPTCHA v3 to protect against automated abuse. Your use of the Site is subject to Google’s Privacy Policy and Terms of Service.
  • We use Application Insights for telemetry and analytics to improve the Site. This data is anonymised where possible.
  • You are responsible for keeping your account secure. Don’t share your login credentials.

8. Limitation of Liability

To the fullest extent permitted by law:

  • The Site and all products are provided “as is”. We make no warranties, express or implied, regarding the Site’s availability, accuracy, or fitness for a particular purpose.
  • We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products.
  • Our total liability for any claim related to an order shall not exceed the amount you paid for that order.
  • Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you may also have rights under the laws of your country of residence.

10. Contact Us

Got questions about these Terms? Get in touch:

Email: hello@deadbeatdrip.co.uk

Or use our contact form.